Aircon Servicing & Repair Singapore — Privacy Policy

Last updated: 9 May 2026

This Privacy Policy explains how Aircon Servicing & Repair Singapore (“we”, “us”, “our”) collects, uses, discloses, and protects personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

By using our website, contacting us via WhatsApp, phone, email or our online forms, or engaging our services, you consent to the collection, use, and disclosure of your personal data as described in this policy.

1. Who We Are

  • Brand Name: Aircon Servicing & Repair Singapore
  • Address: 269 Bukit Batok East Ave 4, Singapore 650269
  • Phone / WhatsApp Hotline: +65 9855 3721

We provide professional air conditioning servicing, structural installation, emergency repair, chemical wash, gas top-up, and related maintenance services across Singapore.

2. Personal Data We Collect

We may collect the following types of personal data, depending on how you interact with us:

  • When you contact us or book a service: Name, phone number, email address, residential or business address for technician dispatch, property type, and photographs of your aircon units sent via WhatsApp for instant diagnostic purposes.
  • When you visit our website: IP address, browser type, device information, pages visited, and cookies used to improve your overall user experience.

3. How We Use Your Personal Data

We use your personal data strictly for the following purposes:

  • Responding to your specific enquiries and service requests.
  • Scheduling appointments and dispatching our local technicians.
  • Processing service invoices, receipts, and payments.
  • Maintaining accurate maintenance logs to provide better service on future visits.

4. Data Security & Protection

We implement reasonable security measures to protect your personal data against unauthorised access, modification, disclosure, or loss. Your data is stored securely and is only accessible by authorized personnel required to complete your service.

5. Data Protection Officer (DPO)

In compliance with Section 11 of the PDPA, we oversee our data protection practices closely to keep your private records safe.

  • Contact Our Team: Phone: +65 9855 3721
  • Address: 269 Bukit Batok East Ave 4, Singapore 650269